S & S Surgical Instruments recommends that you always contact our customer service department with any questions regarding the service or maintenance of all your Instruments1. We will have your instrument evaluated and serviced by our master instrument makers who are knowledgeable in the design and original specifications of your Instruments.
Instruments are made with the highest quality materials and workmanship and should only be trusted to the same master instrument makers to handle your instruments service. Your instrument will be returned to you properly serviced and functioning like new.
Common services include
- Scissor Sharpening
- Scissors that are Sticking or Loose
- Forceps with bent tip(s)
- Re-Insulation of instruments
- Fiber Optic light channel replacement
Though these are some of the common services we handle, can assist you with all your questions and service needs.
Some service may be covered under our warranty2 but if not we will always provide a free evaluation and cost for your approval before any work begins.Please contact one of our customer service representatives at 860-858-3361 for assistance, or submit your question by using the form below and one of our customer service representative will contact you. Please note that an RGA number must be obtained for all items being returned.